On Mac OS X, you should simply be able to double click on the zipped file to
with zip password protected files.
If you get an error message in a small window pop-up:
Unable to unarchive
"filename.zip" into Desktop (Error 1 - Operation not permitted.)
Unable to expand "filename.zip"
into "Desktop". (Error 1 - Operation not permitted.) "Decompression Failed"
Then follow the steps below for alternative unzipping processes.
First, double check to make sure the Syntheway ZIP file has fully downloaded. If the
file size has fully downloaded then there are two options to overcome this
1) Unzip in Terminal
One solution is to use Terminal, a program included with
all versions of Mac OS X. It is located in the Utilities folder within the
Applications folder. When launched, it provides a line interface to
control the underpinnings of the UNIX based operating system.
1) Open Terminal. You can use the Mac search at the top right and start
typing Terminal. It will appear, click on it to open the program.
2) Type “unzip” and a space, then drag/drop the zip file into the Terminal
3) Press Enter and the zip file will be unzipped, storing all files on
Your unzipped files will go to your user account folder which you can
easily access using Finder.
2) Use Zipeg to Unzip:
Mac not able to open password protected zip file by default Archive
Utility. If the zip file is password protected, you need third party tools
to open the zip file or use the Terminal program.
To open password protected zip in Mac OS X, follow the steps below:
Now drag your password protected to
zipeg and it will prompt you for your password
Once you enter the correct password,
you will be able to access your files. or click on Extract button to
* Zipeg is a freeware
Note: If you still are
experiencing difficulty, please e-mail us to
in order to proceed to send you another alternative method for your