Customer Service and Technical Support. Syntheway Virtual Musical Instruments. Software Synthesis And Sampling (VST Pro Audio Plug-ins)
Syntheway Customer Service and Technical Support



Customer Service and Technical Support

We maximize our efforts to answer on all questions during one business day, even provide free support to unregistered users that want to buy our products. 

Please before writing to us, take a look at the FAQ (Frequently Asked Questions) and if you can't find the answer you are looking for, send us an email to: [email protected] with the following information:

 Syntheway Product.
      Host Application (Name & Version number). 
      Operating System and Platform. 
      A detailed description of the problem. 

We intend to respond to your queries, but we will naturally give priority to registered users and will be answered in the order in which it is received. Sometimes due to the volume of e-mail received, there may be some delay.
if you can't find the answer you are looking for, send us an email

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Contact Information

If you have inquiries, questions or comments regarding our products and services, please contact us at the address below:


General Information

[email protected]


[email protected]  


[email protected]  

Customer Support

[email protected]

Legal Department

[email protected]


[email protected]

PR Contact

[email protected]


[email protected]


VST is a trademark of Steinberg Soft- und Hardware GmbH

Audio Units™ is a trademark of Apple Inc.

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