Customer Service and Technical Support

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Customer Service and Technical Support

We maximize our efforts to answer on all questions during one business day, even provide free support to unregistered users that want to buy our products. 

Please before writing to us, take a look at the FAQ (Frequently Asked Questions) and if you can't find the answer you are looking for, send us an email to: [email protected] with the following information:

 
Syntheway Product.
  Host Application (Name & Version number). 
  Operating System and Platform. 
  A detailed description of the problem. 


We intend to respond to your queries, but we will naturally give priority to registered users and will be answered in the order in which it is received. Sometimes due to the volume of e-mail received, there may be some delay.
if you can't find the answer you are looking for, send us an email

 

Did not receive your purchased VSTi software? How long does it takes to get the download link to product after purchase via Paypal?

Have you changed your email address?: Please Update Your Contact Information

 

Here you will find more than 80 answers classified by topic to the most frequently asked questions. If you can't find the answer you are looking for please contact us. 

Contact Information

If you have inquiries, questions or comments regarding our products and services, please contact us at the address below:

 

General Information

[email protected]

Contact

[email protected]  

Sales

[email protected]  

Customer Support

[email protected]

Legal Department

[email protected]

Advertising

[email protected]

PR Contact

[email protected]

Webmaster

[email protected]

 

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You can connect with us on Facebook, Twitter, YouTube, Instagram, MySpace, SoundCloud, Dailymotion, Tumblr, StumbleUpon, Google+, Flickr, Telegram, Veoh, Photobucket, Pinterest, Metacafe, Quora, Lacartes, Plurk, Diigo, Audiomack, Ustream, TagTélé, Beat100, Ipadio, Slideshare, PdfSR, OpenGameArt, Chirbit, Huffduffer, Hearthis.at, LinkedIn, Mixcloud, Tagged, Fandalism, Deezer, Blip.fm, Chordify, Wavo, Klear, Paper.li, BuzzFeed, FlipSnack, VK, DropShots, Odnoklassniki, Vidme, Ello, YourListen, AudioBoo, ReverbNation, Medium, About.me, Uploadstars, Issuu, Ricoh Theta, Behance, Bandcamp, Spotify, IndieSound, Clyp.it, Tradiio, iTunes, Calaméo, eDocr. Google Play and a bunch of other networking sites! We hope you enjoy our software, videos and music demos!

Find our music on the world-leading provider of multiplatform music products and services; available on TV, web, mobile and in commercial settings: iTunes|Apple Music, Spotify, Amazon Music, Google Play Music, Deezer, Groove Music, Kanjian, Rdio, Omnifone, Gracenote, Shazam, Claro Musica, YouTube, SoundCloud, eMusic, Juke mymusic, Anghami, MixRadio, WIMp, Tidal, etc

Also find our music on the world-leading provider of multiplatform music products and services; available on TV, web, mobile and in commercial settings: iTunes|Apple Music, Spotify, Amazon Music, Google Play Music, Deezer, Groove Music, Kanjian, Rdio, Omnifone, Gracenote, Shazam, Claro Musica, YouTube, SoundCloud, eMusic, Juke mymusic, Anghami, MixRadio, WIMp, Tidal, etc

Need assistance with your Syntheway product? Contact us and we’ll get you the help you need. Customer Service and Technical Support

 


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